CELEBRATING & SHOWCASING THE BEST OF THE UK EVENTS INDUSTRY

We’ve recently launched a seriously exciting new program for our Poptop supplier community. It’s called Super Suppliers, and it’s going to revolutionise the way clients find and book services on Poptop throughout 2022 and beyond.

In this blog, we’re going to tell you all about Super Supplier status – what it is, why it’s important, and what you need to do to get it. Let’s get started!

What is a Super Supplier?

Super Suppliers embody the very best of the events industry. This program is our opportunity to celebrate and showcase the finest suppliers on Poptop – suppliers for whom 5-star service is simply second nature. 

We won’t be making just anyone a Super Supplier. It can only be achieved by consistently wowing your clients at every stage of the booking journey.

Super Supplier status is a statement of quality and trust. When clients see a Super Supplier badge on your services, they know for a fact that you provide a flawless and extraordinary service – from the moment they click ‘book’, right through to the event day itself.

WHAT DO SUPER SUPPLIERS GET?

We’ll be rewarding our Super Suppliers with a couple of simple, but totally game-changing benefits.

Clients will know you’re the very best.

Our new ‘SUPER SUPPLIER’ badge.

Super Suppliers will get this badge displayed front and centre on their services. Clients can be assured that when they click ‘book’ on that service, a Super Supplier will immediately confirm the booking, remain in contact all the way up to the event date, and provide a mind-blowing service on the day. 

You’ll BE NUMBER 1 on Poptop’s search catalogue.

We’ll know that we can trust our Super Suppliers to deliver, every step of the way. So Super Suppliers get the #1 position in their respective search listings.

How do you become a Super Supplier?

Super Supplier status is achieved by maintaining consistently high standards of service on Poptop. We’ll review your data every three months. To become a Super Supplier, you’ll need to hit the following benchmarks.

Here’s what each of these means in practice.

‘Booking Commitment

Confirming bookings is key to success on Poptop. We expect Super Suppliers to keep cancellations to a minimum by confirming at least 85% of the bookings they get through Poptop in a 3 month period. 

‘Responsive to Clients’

Suppliers who respond to client messages quickly and positively get more bookings and better reviews. You’ll need a message response rate of at least 80%.

‘Great Reviews’

Go above and beyond for your clients at their event, and then remind them to leave you a Poptop review afterward! We’re looking for an average of 4.5 stars or above. 

‘Event Experience’

To get bookings on Poptop, your services need to look their absolute best. Take a little time to look at the list of Super Suppliers below, and see how they match up against your own listings. If you need some help, we can help you to improve your service listings! Get in touch with Abi – our service listings expert – and get a consultation booked in. Email her at abigail@poptop.co.uk.

‘Calendar Sync’

Synching your online diary with our calendar is – hands down – the easiest way to maintain high booking confirmation rates. Need help synching? Give us a call and we’ll talk you through it step by step. 

How will I know if I become a Super Supplier?

We’ll email all our suppliers every 3 months and let you know whether you’ve achieved Super Supplier status, or not. If you don’t quite make it, we’ll let you know how close you are and what you can do to achieve it in the future. 

We’ll also be offering loads of help and support to suppliers next year, designed to help you reach Super Supplier status. 

IMPORTANT NOTE – You can lose Super Supplier status, too

We’ll also review stats on our Super Suppliers every 3 months. If they don’t maintain those Super Supplier benchmarks, they’ll lose their status. 

When does it launch?

We’ve already started! Our first batch of Super Suppliers has already been chosen – their badges and benefits will start being displayed on services in early 2022. Our next review will take place in February, and we’ll announce the new list on 1st March. To be in with a shot of making the cut, make sure you’re hitting those Super Supplier benchmarks!

Need some inspiration?

If you’re not sure what ‘Super Supplier’ services look like, here’s a list of all our inaugural Super Suppliers. Hopefully, it’ll help you get in the Super Supplier mindset!

DECEMBER 2021 – POPTOP SUPER SUPPLIERS!

Super Silent Discos
POM Events Limited
Francesco Caricatures
Jared Gale – UK Illusions – Kids Illusions
Silent Discomania
Nightair Discos
Ariya Bellydance
Chris McGeever
Demaine Artisan
Mobile Bistros – Pizzas and Party Food
TonyH Music and Events
Bubbly Booths
Pen Jones Cartoons
Bristol Bagpiper Experience
Anett Belly Dancer
19/29 Agency
Altered Images
The Cotswolds Chef Ltd
The Magic Word Magician
Stretto String Ensembles
Phil Preen – Dance Caller
Jeremy Levif
Sean the Caricaturist
Kids Entertainer Mr Custard
Smoulder and Scorch
Ronnie’s Black Cab
The Swordmaker Bar
Dan Foxton
Surrey FaceBooth
Magic Dave
Paul Dawson – Scoop Magic
Cocktail Time
Motif
Silu Cartoon | Probably the Cutest Caricatures in London
Nh Executive Cars
Adam Heppenstall – Simply Stunning Magic
The Greek Way
Barry Powell
Tom Zelinsky
Scott Smith Photography
Sheppey Photography
Fantasy Faces 4u
FacepaintFX
Belle de Beauvoir
JKs Munchies
All Nighters
Craig Squance – Singing Waiter
Legacy Creative Photography
Pizza Addicts
Sam Lyon
Entire Production Services LTD
Ninjo Noodle Bar
Flame and Dough
Heffe Mojo
Blag
Lonely Mr Punch and his Extraordinary Ceilidh Orchestra
FotoBoof – Yorkshire
big Slice Ltd
CAVE
Gingernut Catering
Pete Woodbridge – CARICATURE ARTIST
Pizzeria Da Giorgio!
Panman
All That Soul
The Ginger Magician
Marvellous Disco
Amazing Stephen – Comedy Magician
Phelps Music
Perfect Chef 4 U
Maserati Memories
Dominic Woodward
Joseph Michael
DCP Discos
Red Hat Magic
Paul Tyler
Crystal Palace String Quartet
Adrian Salamon Magic
Entertainments with Mike Connell
Amore Music
O4G Media
Andrew Sax
Ben Bamboozle

3 Comments

  1. I absolutely love this company and have come to understand they have become second to none in there services provisions. They have help our companies business double in the 2 years we’ve been with them.
    Thank you Poptop
    Mike Connell

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