We booked Kieron over a year ago for our wedding. However, encountered quite a lot of difficulties regarding communication in the 3 weeks leading up to our wedding. We managed to resolve this with Poptops help. However, on the day, while the food was well received, we both had multiple guests say to us that Kieron was quite rude and abrupt. We also experienced this ourselves. He brought servers with him that openly told guests they didn't know how to pour a beer. The bar was completely unmanned during our meal and should have had someone there considering there were 3 people including him at our event. Kieron said he was environmentally focused, stating he'd only use paper cups at the bar, yet he used plastic throughout. When he manned the bar in the evening, multiple times I saw him and the servers sat behind it on their phones, making it look as though the bar was not open. We also agreed to put money behind the bar for our guests to have 1 x drink per person by exchanging a token. I don't think this was managed effectively as quite a few guests never exchanged their token but Kieron told me early on all the money was gone. I wouldn't use him again, even though the food was good, as his attitude was not great and communication very stress inducing in the lead up.
