Scoff and Nosh

Really great event yesterday! Steve was very enthusiastic and attentive with great service and great food! Paella was delicious but the green thai curry was exceptional and everyone has been raving about how much they loved it. Thanks Steve for your hard work, really recommend this service.

I absolutely would recommend Big Pans. I had them cater my 60th birthday and everyone enjoyed the food. I had one person who was a pescatarian and they did a separate meal for that person. Fantastic service no complaints from me.

We had a few complaints about the food and service provided by this supplier as follows:- - The Mac and Cheese option didn't look very nice, so most people went for the other available options. - The food wasn't very hot. It was noted that the supplier was storing food in plastic bags and keeping it in hot water. It is not clear whether the food was being heated by this method, or just being kept warm. - Some people noted an issue with the general cleanliness and hygiene. On the plus side, the supplier was friendly and puntual with great communication.

Our guests loved the food. It was delicious with plenty to go round. We appreciated having 3 options of paella for our guests, this meant we were able to cater to everyone’s dietary needs. Steve arrived promptly and was communicative in the lead up to the event. Someone from our partying is already inquiring about him for her party.

We booked this food van service for our wedding reception which was a couple of weeks ago. Although the food was good in terms of taste and quantity, we had a few concerns: 1. The meals prepared were not the ones we’d previously discussed. Instead of a chicken tikka masala, there was a lamb curry (definitely not a tikka masala). Instead of stir fried rice with chicken and vegetables, there was chicken with noodles. We had discussed our choices on two occasions previously so not sure why this wasn’t as we’d agreed. 2. We asked for all of the food to be gluten and nut free, due to having guests who are celiac and who have a nut allergy. Yet there was a bowl of cashews on the table, which guests could easily contaminate the other food with. Our celiac guest also experienced gluten symptoms after eating (whilst we appreciate it’s not proven that this food was the cause, given the carelessness with the nuts, we are not confident that any allergens were taken as seriously as they should have been).