Services From Romano Pizzeria in London
Robyn• Nov. 11, 2023
We hired a pizza can experience through poptop, for our annual church dinner! It was fantastic the communication from the start was really good all the way to delivery and end of the evening by the supplier who was very professional and friendly!
Service Highly recommended
Jackie Lee• Aug. 5, 2023
Ijaz was very responsive to all of my questions about the service and always replied promptly. His professional attitude gave me the confidence that he wouldn’t let me down on the day, and he didn’t, the service was fast and my guests were happy!
Ravind Nagawa• July 22, 2023
Brilliant night great service
Polly King• July 29, 2023
We had a difficult experience to start with. We double checked that the supplier would be attending our event and confirmed that food should be supplied for 7pm. This was confirmed on the phone at lunch.
That evening at 7pm, we telephoned the supplier as no one had arrived on site and were told there was a delay of 45 minutes, so to expect arrival time to be 7.45.
At 8pm we telephoned the supplier again for an update. The supplier finally arrived at 8.45pm which was nearly two hours AFTER the time food was supposed to be delivered. Unfortunately, this was a children's event and so by this time we had 100 very hungry kiddos to feed.
Once on site, the supplier was BRILLIANT! The food was excellent and the service was speedy. The children really enjoyed the pizzas and were allowed to choose their toppings and requested extras (like garlic bread). The supplier was very happy to accommodate and this certainly made up for the delay that we experienced in the first instance.
Our advice - just communicate with the client. If you had managed our expectations better this would have been a better review.