The Scoop Hut

Unfortunately we were incredibly disappointed with the service provided. To begin with the description of the service provided on the Poptop website was misleading. There was no description of the various packages so we only discovered 3 weeks before the event that we had only booked for 2 hours and had a choice of 4 flavours. We managed to negotiate and paid for an extra 2 hours. However on the day Danny left after 2 hours, apparently due to a family emergency, however he did not communicate this to us and therefore the first we knew was when after our hot food a number of us went out to get an ice cream and he had gone. We did not get value for money as I know the majority of guests were like us waiting until after the hot food for their ice cream. I subsequently reached out and requested a refund for the extra 2 hours and I am sad to say I am still waiting for my money to arrive in my bank account. The only positive thing I can say is that the few who did manage to have an ice cream did say it was very good. It is just unfortunate that the majority of us never got to taste it!!

Amazing ice cream. I tried the chocolate, it was so so good!! 😍

Fantastic service, Danny came with all his own equipment and amazing flavours, so good we’ve booked him for next year