Top Knosh Catering

Ben was amazing and made the evening so special. The food was amazing and we especially loved the menus with our names on. Thank you Ben, we will definitely be hiring you again

Excellent communication prior to the event, prompt arrival, very friendly and engaging chef, as well as delicious food. Also, some lovely touches with the menu card and parting gift. Thanks Ben, highly recommended! Private Chef

Just want to say a huge thank you to Ben at Top Knosh Catering. I went for the private chef package as a surprise for my girlfriend and we were both absolutely blown away. Ben arrived on time and brought everything he needed to work his magic. Even set up a romantic table for us and a personalized Menu. The food was up there with one of the best meals we’ve ever had! It was in no way awkward having Ben at our home , in fact it was pleasure. Taking the current times into account Ben was very clean and always wiping surfaces... the kitchen looked immaculate when he finished for the evening with everything cleaned dried and put away! 10/10 Thank you for making our night so special!

Super professional and knowledgeable company . No mess no fuss, brought all equipment needed and cleared up as if he'd never been here. Above all absolutely phenomenal food. A fantastic service. Will definitely hire his services again!

We were so pleased with the service we received from top known catering. The food was a really high standard, presented beautifully and service exceptional. I would highly recommend.

Food was delicious and varied. Plenty of it too! Very professional service from start to finish everything was easy to arrange and Ben was a pleasure to do business with Grazing Buffet

DO NOT BOOK THIS CATERER.

Absolutely disgusting scam. After sending the final balance we heard nothing more from Top Knosh. I sent various emails and telephoning to arrange the meal we got no response. I contacted PopTop the day before the Hen Do meal who put us in touch with other caterers which we had to pay for separately. Poptop had no contact from Top Knosh either and simply advised that as we had paid the final balance directly with Top Knosh I would have to chase this myself.

Top Knosh have taken our money and I had to arrange alternative plans 24 hours before the event. How can people do this and how can PopTop recommend them as suppliers?

DO NOT BOOK THIS CATERER.

AVOID. A con artist. Paid all the money and he never showed with no explanation. Now won’t answer the phone and cannot contact him. Seems this has been a regularly occurrence judging by recent reviews elsewhere.

FRAUDULENT COMPANY
Ben from the company text me 2 hours before we were due to eat to cancel the event so we were left with no food at a very special occasion. The company has since ignored all my calls, emails and texts and taken down their business profile and facebook account. I ended up paying out another £400 for food to replace the event so I am currently £1000 down with no way to contact the company. From the reviews I saw before he took his business offline, he did this to about 5 other people in the same week. I've had to file a fraud claim with the police and my bank to try and recover the money and failing that will have to go to a small claims court to try and get back the money from the service I have not received.

Despite this terrible experience, Pop Top have been supportive with trying to contact the supplier and support my claims but as I didn't pay the balance through Pop Top I am unable to recover the money for the food. DO NOT BOOK THIS COMPANY BY ANY MEANS

Unfortunately our booking was cancelled 6 hours before the chef was supposed to arrive due to COVID. We received a generic email informing us of this addressed ‘dear customer’, the least we would have expected was a call to let us know. We know that we currently live in times where things do need to be cancelled last minute but this was extremely unprofessional and clearly showed very poor customer service.

After several attempts we finally were able to speak to someone who promised a refund within 7-10 days however our booking was on the 7th July and I am yet to receive any money. I have emailed the customer service team 3 times with no response.

Obviously want comment on food/chef however our overall experience hasn’t been very good.