The Rib Rack BBQ Company

Excellent food courteous staff and stress free

The RIb Rack were simply amazing. The food was excellent and the guys on the day were awesome. Thank you Simon and team. You made the day.

Staff were excellent and food was quite good value for money. Presentation of food was also good too.

Overall, good however 3 main areas of feedback:

Arrival time: was to be 11am, I had a phone call at 11.20am asking for my address as they only had a postcode. Finally arrived around 11.30. I found the 2 guys quite abrupt, but could have been language-related as English not first language

Service time: had agreed 13.15 with Simon Short, but the 2 guys who came on the day said they were told 12.30pm and that they could do 1-1.15pm at a push. In fact service wasn’t until 1.45pm as they weren’t ready

Quality of food: the food had been pre-cooked, and the brisket in particular was pretty impossible to cut (particularly with the flimsy knives/forks). A lot of the brisket was left at the end. I had thought food would be served in stages but all was served at once was allowed to go cold by the time you got to go back for any more.