Magic Mirror Events

Excellent communication and arrived at the venue on time. Staff were extremely helpful and accommodating. Very pleased with hiring the magic mirror through this company. The price was very reasonable too.

Thank you guys, you were amazing!

Staff good sense of humour, good manner, cordial relationship with professionalism and punctuality

This was actually very bad experience. - Before the event, we contacted Magic Mirror to send them a template for our pictures, and asked for a test print. Took them 1 week to reply and the test print was bad, that was 4 days before the wedding. We had to ask for the ratio, call them, send an eyeball template etc, right up to an hour before the wedding. And their reason for slowness is "we have too many bookings these days" (which I think we only received because my husband sent a strongly worded email). - The event itself had many problems: -The photos were very blurry at the beginning. -Took an hour to fix. -Yet photos quality still very bright and unclear. They say it's because of lighting in the venue, but we expect them to have contingency plans for different venues. -Could not print out any pictures. They blamed it on the wifi of the venue, which was working well for us and our guests. They offered to send us the pictures via post 1 week later so now we will have to distribute ourselves. -Props were quite limited -Because of the bad experience of slow start, image quality, no print outs, none of our guests even queued up to take pictures because noone can get excited anymore. The queue was literally empty, and they left an hour early as a result.

DO NOT BOOK Magic Mirrors! It was the worst photo experience I have ever had. They turned up in tracksuits and were very unwelcoming. ALL of the photos were blurry. They had plenty of time to set up and pick a spot were the lighting was good, yet blamed the lighting on the blurry photos. Plus the props were old and damaged. The hat for example had rips in it. I asked them to make space on the table for the guest book and to encourage people to sign it which they didn't do. They were the most unenthusiastic duo. To top if off, not only was the guest book pretty empty with most pages unsigned but they got their dirty printing ink hands all over it so the white cover now has smuges! SO UNPROFFESIONAL. A complete waste of money that will ruin your big day. The only way to rectify this would be with a refund.