We had a lovely driver and the booking process was very smooth. However we had booked and paid for the Bentley limo and we received a hummer limo instead which was disappointing - we also had to provide our own glasses as there wasn’t any in the limo, luckily we had disposable ones to hand.
The driver was late and on the website he was supposed to arrive on schedule a couple minutes before. There was bird poo all over the car and he didn’t like that there was two stops needed. Inside the limo was beautiful tho and extremely comfortable with music and air conditioning