{"id":4459,"date":"2022-03-06T13:11:59","date_gmt":"2022-03-06T13:11:59","guid":{"rendered":"https:\/\/www.poptop.uk.com\/blog-suppliers\/?p=4459"},"modified":"2026-03-20T15:37:44","modified_gmt":"2026-03-20T15:37:44","slug":"achieving-super-supplier","status":"publish","type":"post","link":"https:\/\/www.poptop.uk.com\/blog-suppliers\/achieving-super-supplier\/","title":{"rendered":"Achieving Super Supplier"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/01\/ss-banner-1024x512.jpg\" alt=\"\" class=\"wp-image-5051\" srcset=\"https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/01\/ss-banner-1024x512.jpg 1024w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/01\/ss-banner-300x150.jpg 300w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/01\/ss-banner-768x384.jpg 768w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/01\/ss-banner-1536x768.jpg 1536w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/01\/ss-banner-600x300.jpg 600w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/01\/ss-banner.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>In our final edition of the Poptop Supplier Guide, we\u2019re going to tell you all about Super Supplier &#8211; our award reserved for the very best events suppliers on Poptop.<\/p>\n\n\n\n<p>In this article, we\u2019ll cover\u2026<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What a Super Supplier is.<\/li>\n\n\n\n<li>What the Poptop Levels system is.<\/li>\n\n\n\n<li>Why Super Supplier status matters, and what you get from it.&nbsp;<\/li>\n\n\n\n<li>How you become a Super Supplier.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"742\" src=\"https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/02\/GENERIC-BANNER-1024x742.jpg\" alt=\"\" class=\"wp-image-3986\" srcset=\"https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/02\/GENERIC-BANNER-1024x742.jpg 1024w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/02\/GENERIC-BANNER-300x217.jpg 300w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/02\/GENERIC-BANNER-768x556.jpg 768w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/02\/GENERIC-BANNER-1536x1113.jpg 1536w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/02\/GENERIC-BANNER-175x127.jpg 175w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/02\/GENERIC-BANNER-450x326.jpg 450w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/02\/GENERIC-BANNER-1170x848.jpg 1170w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/02\/GENERIC-BANNER-600x435.jpg 600w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/02\/GENERIC-BANNER.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Let&#8217;s start with the basics, shall we?<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-black-color has-alpha-channel-opacity has-black-background-color has-background\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What is a Super Supplier?<\/strong><\/h2>\n\n\n\n<p><strong>Super Supplier status <\/strong>is an award we give to the very best suppliers on Poptop. You can\u2019t buy Poptop status. You earn it, by consistently performing in five key areas of Poptop. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Booking Confirmation (10% or lower)<\/li>\n\n\n\n<li>Booking Conversion (14% or higher)<\/li>\n\n\n\n<li>Message Response Rate (80% or higher)<\/li>\n\n\n\n<li>High Quality Reviews (4.5 or higher)<\/li>\n\n\n\n<li>Confirmed Bookings (at least 3 in 180 days)<\/li>\n<\/ul>\n\n\n\n<p>We use a 180 day window to judge Super Supplier performance &#8211; so you need to consistently perform in each of these areas for a 180 day period to become a Super Supplier. We&#8217;ll go into more detail on these five performance indicators further in to the article.<\/p>\n\n\n\n<p><strong>FOR CLIENTS<\/strong><\/p>\n\n\n\n<p>Super Supplier status is a statement of quality and trust. When they see that you\u2019re a Super Supplier, they know you\u2019ll provide a flawless service from start to finish.<\/p>\n\n\n\n<p><strong>FOR SUPPLIERS<\/strong><\/p>\n\n\n\n<p>We trust our Super Suppliers to deliver &#8211; so we put you front and centre on Poptop and work hard to help your business grow.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/04\/in-num-1024x1024.png\" alt=\"\" class=\"wp-image-5384\" style=\"width:512px;height:512px\" srcset=\"https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/04\/in-num-1024x1024.png 1024w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/04\/in-num-300x300.png 300w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/04\/in-num-150x150.png 150w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/04\/in-num-768x768.png 768w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/04\/in-num-600x600.png 600w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/04\/in-num-100x100.png 100w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/04\/in-num.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>Now you understand what Super Supplier status is &#8211; let&#8217;s dive into why it matters. This is the good bit!<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-black-color has-alpha-channel-opacity has-black-background-color has-background\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Poptop Levels system<\/strong><\/h2>\n\n\n\n<p>The Poptop Levels system showcases how you can become a Super Supplier.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"309\" src=\"https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/10\/image-1-1024x309.png\" alt=\"\" class=\"wp-image-5551\" srcset=\"https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/10\/image-1-1024x309.png 1024w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/10\/image-1-300x91.png 300w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/10\/image-1-768x232.png 768w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/10\/image-1-1536x464.png 1536w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/10\/image-1-600x181.png 600w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2023\/10\/image-1.png 1854w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>When you sign up to Poptop, you start as level 1. As you start to complete your profile, add your service listings, add update your availability, and add reviews you&#8217;ll see yourself rise through the levels.<\/p>\n\n\n\n<p>As you move up the levels we&#8217;ll tell you exactly how to get to the next one. As you &#8216;level up&#8217;, you move closer to the very top of client&#8217;s searches on Poptop. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How we reward Super Suppliers.<\/strong><\/h2>\n\n\n\n<p>Super Supplier status is only achieved by consistently performing on Poptop. To reward that hard work, we give our Super Suppliers some truly transformational benefits.&nbsp;<\/p>\n\n\n\n<p>Here\u2019s why it\u2019s worth achieving Super Supplier status.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Top Catalogue Placement.<\/strong>&nbsp;\ud83d\udd1d<\/li>\n<\/ol>\n\n\n\n<p>We trust our Super Suppliers to deliver every time. So we\u2019ll put you at the very top of your search category. That means LOADS more bookings.<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Clients know you\u2019re the best.<\/strong> \u2b50\ufe0f<\/li>\n<\/ol>\n\n\n\n<p>Super Suppliers are the very best on Poptop, and we give them the badge to prove it! Your Super Supplier badge gets displayed front and centre on your services, so clients know you\u2019re someone they can trust.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"608\" src=\"https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/06\/image-2-1024x608.jpg\" alt=\"\" class=\"wp-image-4490\" srcset=\"https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/06\/image-2-1024x608.jpg 1024w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/06\/image-2-300x178.jpg 300w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/06\/image-2-768x456.jpg 768w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/06\/image-2-1536x913.jpg 1536w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/06\/image-2-600x357.jpg 600w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/06\/image-2.jpg 1666w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"796\" height=\"173\" src=\"https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/06\/image-1.png\" alt=\"\" class=\"wp-image-4489\" srcset=\"https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/06\/image-1.png 796w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/06\/image-1-300x65.png 300w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/06\/image-1-768x167.png 768w, https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/06\/image-1-600x130.png 600w\" sizes=\"auto, (max-width: 796px) 100vw, 796px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>We\u2019ll help you improve your business.<\/strong> \ud83e\udd29<\/li>\n<\/ol>\n\n\n\n<p>We offer Super Suppliers access to exclusive opportunities &#8211; like free photo shoots of their services in action, and highlight articles on blogs and social media.&nbsp;<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li><strong>We\u2019ll recommend you.<\/strong> \u2764\ufe0f\ufe0f\ufe0f<\/li>\n<\/ol>\n\n\n\n<p>We upsell Super Suppliers in promotional emails &#8211; giving them an increased chance of securing high value bookings.&nbsp;<\/p>\n\n\n\n<p>Who wouldn\u2019t want to get their hands on all that?&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-black-color has-alpha-channel-opacity has-black-background-color has-background\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>H<\/strong>ow to become a Super Supplier.<\/h2>\n\n\n\n<p>You just have to consistently perform in <strong>FIVE key areas of Poptop<\/strong>. We\u2019ve even made it easy to track your Super Supplier progress with your <a href=\"https:\/\/www.poptop.uk.com\/s\/packages\/#supersupplier\">Super Supplier Stats.<\/a> Learn more about them in our Stats Guide.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background has-small-font-size has-custom-font-size wp-element-button\" href=\"\" style=\"background-color:#fc136e\" target=\"_blank\" rel=\"noreferrer noopener\">stats guide<\/a><\/div>\n<\/div>\n\n\n\n<p>Now let\u2019s show you what you need to do to become a Super Supplier.<\/p>\n\n\n\n<p><strong>Have a Cancellation Rate below 10%<\/strong><\/p>\n\n\n\n<p>Confirming bookings is key to success on Poptop. We expect Super Suppliers to keep cancellations to a minimum by cancelling less than 10% of their bookings in a 6-month period. .<\/p>\n\n\n\n<p><strong><em>Have a Response Rate of 80% or above<\/em><\/strong><\/p>\n\n\n\n<p>Suppliers who respond to client messages quickly and positively get more bookings and better reviews. You\u2019ll need a message response rate of at least 80%. A good message response rate is achieved by responding to client messages within 24hrs of receipt. <\/p>\n\n\n\n<p><strong><em>Maintain a Review Rating of 4.5 or above<\/em><\/strong><\/p>\n\n\n\n<p>Go above and beyond for your clients at their event, and then remind them to leave you a Poptop review afterwards! We\u2019re looking for an average of 4.5 stars or above.\u00a0Remember, you can add external reviews from events that didn&#8217;t take place on Poptop, so even if you&#8217;re relatively new to Poptop, you can hit thie benchmark.<\/p>\n\n\n\n<p><strong><em>Secure at least 3 bookings in 180 days.<\/em><\/strong><\/p>\n\n\n\n<p>A minimum of three bookings secured within a six month period is required to secure Super Supplier status. <\/p>\n\n\n\n<p><strong><em>Maintain a Conversion Rate of 14% or above<\/em><\/strong><\/p>\n\n\n\n<p>Your Conversion Rate tells you how many of your client enquiries you&#8217;ve converted into bookings. You need a minimum Conversion Rate of 14% in a six month period to hit Super Supplier. You can track your Conversion Rate <a href=\"https:\/\/www.poptop.uk.com\/s\/inbox\/\">using Sales Assistant<\/a>. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-black-color has-alpha-channel-opacity has-black-background-color has-background\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">When are Super Suppliers announced?<\/h2>\n\n\n\n<p><strong>Our Super Supplier list gets updated daily<\/strong> &#8211; You have the chance to become a Super Supplier every day as long as you&#8217;re hitting all 5 benchmarks. To see if you&#8217;ve reached Super Supplier status or are close to reaching it. Check out your supplier dashboard.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.poptop.uk.com\/s\/#super-supplier\" style=\"background-color:#fc136e\">supplier dashboard<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">So what do you need to do to become a Super Supplier?<\/h2>\n\n\n\n<p>Let\u2019s wrap this up with some nice, simple tips on getting to Super Supplier. Follow these steps and you should hit Super Supplier in no time!<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Read all our Supplier Guide Articles.<\/li>\n<\/ul>\n\n\n\n<p>Step one to performing on Poptop is to understand how Poptop works, and what it can do for you and your business. Read the other five articles in this guide, and you\u2019re off to a great start.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use Sales Assistant to turn enquiries into bookings<\/li>\n<\/ul>\n\n\n\n<p>Sales Assistant is our most powerful supplier tool yet. It uses powerful data analysis (and a bit of AI magic) to create a personalised to-do list of tasks that help you convert enquiries into bookings. And it works! Check it out on the link below. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.poptop.uk.com\/s\/inbox\/\" style=\"background-color:#fc136e\" target=\"_blank\" rel=\"noreferrer noopener\">use sales assistant<\/a><\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Track your progress with Poptop Stats.<\/li>\n<\/ul>\n\n\n\n<p>Your Poptop Stats let you easily see how close you are to Super Supplier, and what\u2019s left to do to get you there. Check your stats regularly, and you\u2019ll soon be on track.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Respond to all client messages ASAP.<\/li>\n<\/ul>\n\n\n\n<p>We\u2019ll always notify you when you get messages from clients &#8211; respond as quickly as you can and keep your response rate up! You can use Sales Assistant to track these really effectively. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-black-color has-alpha-channel-opacity has-black-background-color has-background\"\/>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here we\u2019ll tell you about Super Supplier &#8211; our coveted award that every supplier wants to get their hands on!<\/p>\n","protected":false},"author":20,"featured_media":5740,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ub_ctt_via":"","footnotes":""},"categories":[119],"tags":[],"class_list":["post-4459","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-poptop-works"],"featured_image_src":"https:\/\/www.poptop.uk.com\/blog-suppliers\/wp-content\/uploads\/2022\/03\/Group-2717.png","author_info":{"display_name":"Dom Bell","author_link":"https:\/\/www.poptop.uk.com\/blog-suppliers\/author\/dombell\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - 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